Current System Status

Current System Status



System Status
Updated: 2024/11/22   23:29:08 EST

System Availability
Stat Message Created/Updated
 
Due to scheduled system maintenance, clients will be unable to connect through our web, mobile, and desktop trading platforms.

[Mesg Id: 1423] 		2024/11/22 23:29
2024/11/22 23:29


Legend
 Problem/Outage
 Scheduled Maintenance
 General Info
 Normal Operations
 Resolved

System Availability

There are four main computing centers operating around the globe; two in the U.S, one in Europe and one in Hong Kong. New customers are automatically assigned to one of these server facilities based upon their location and/or trading preferences.

Trading is available 24 hours a day, 7 days a week with the exception of system reset times described in the table below.

Server Reset Times North America Europe Asia
Saturday - Thursday 23:45 - 00:45 ET 1 05:45 - 06:45 CET 1 First reset: 16:45 - 17:45 ET 1
Second reset: 20:15 - 21:00 HKT
Friday 23:00 - 03:00 ET 2 23:00 - 03:00 ET 2 23:00 - 03:00 ET 2
Disclosures
  1. The reset period describes the duration during which your account may be unavailable for a few seconds. It does not indicate that the entire system will be unavailable for the full reset period. During a reset period, there may be an interruption in the ability to log in or manage orders. Existing orders (native types) will operate normally although execution reports and simulated orders will be delayed until the reset is complete.
  2. During the Friday evening reset period, all services will be unavailable in all regions for the duration of the reset.

Interactive Brokers Canada Inc. is a member of the Canadian Investment Regulatory Organization (CIRO) and Member - Canadian Investor Protection Fund. Know Your Advisor: View the CIRO AdvisorReport. Trading of securities and derivatives may involve a high degree of risk and investors should be prepared for the risk of losing their entire investment and losing further amounts. Using borrowed money to finance the purchase of securities involves greater risk than using cash resources only. If you borrow money to purchase securities, your responsibility to repay the loan and pay interest as required by its terms remains the same even if the value of the securities purchased declines. Interactive Brokers Canada Inc. is an order execution-only dealer and does not provide investment advice or recommendations regarding the purchase or sale of any securities or derivatives. Our registered office is located at 1800 McGill College Avenue, Suite 2106, Montreal, Quebec, H3A 3J6, Canada.


Know Your Advisor: View the CIRO AdvisorReport